We are here to simplify your work

We are here to
simplify your work

Contact us with any questions 24/7 via email at support@pdfsimpli.com,
phone at +1.844.898.1076 or Live Chat

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How to cancel in three easy steps

If you have trouble logging in, please reset your password using the “Forgot” button on the "Member Login" screen. If you still have issues, please contact our multilingual support team 24/7 to confirm your account is still active.

This will bring you to the appropriate tab to cancel your account.

Follow all the prompts and you will be able to cancel your account.

Refunds

At PDFSimpli, we stand behind our products 100%. We aim to provide our customers with the best and most affordable web-based document management solutions. Please contact us 24/7 via phone (+1-844-898-1076), Live Chat or email at support@pdfsimpli.com.

Please go to your "Account Settings" to cancel. You will receive a cancellation confirmation e-mail.

You will receive a cancellation confirmation e-mail. If you would like a refund, return or exchange request for an order you placed with WorkSimpli Software LLC (acting as an authorized reseller for the merchant), please contact WorkSimpli via email at support@pdfsimpli.com no later than thirty (30) days after your order submission. WorkSimpli Software LLC may grant an extension to the 30 days at their discretion. Please view the WorkSimpli Terms and Conditions at https://www.pdfsimpli.com/terms-and-conditions/ and the WorkSimpli Privacy Policy at https://www.pdfsimpli.com/privacy-policy/.

Our team will process your request within 1 to 2 business days of receiving it. We will work with you to rectify the concerns or provide a full refund. Any $1 payment for credit card verification or authorization will be 100% refundable at the customer's request.

Unfortunately, we cannot refund any money you pay to third parties, such as payments made to affiliates. We can only refund funds paid directly to WorkSimpli Software LLC.

Refunds revision history:

Last updated on December 30, 2017

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